DEUTSCH
UNESCO Welterbe

Data Privacy

Information on Data Protection

We, Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin, Germany, and our subsidiaries hereby inform you about our processing of personal data. You may contact us by writing to us at the above address or via our contact form at any time.

External data protection officer of all Deutsche Wohnen group companies is
until 08/31/2018: Nikolaus Bertermann, daspro GmbH, Kurfürstendamm 21, 10719 Berlin, Germany, email: DeuWoDSB@daspro.de and
from 09/01/2018: Dr. Annette Demmel, SPB DPO Services GmbH, Unter den Linden 21, 10117 Berlin, E-Mail: annette.demmel@spb-dpo-services.com.

Below please find the most important information about typical data processing sorted by groups of data subjects. For certain data processing activities, which relate only to specific groups, the duties to provide information are met separately. Where the term “data” is used in the text, in each case it refers only to personal data as defined in the GDPR. This information on data protection already takes into account the requirements of the EU General Data Protection Regulation, which is applicable as of 25 May 2018. The rights in items 9.6 and 9.8 will not come into effect prior to 25 May 2018.

  1. Website Visitors
  2. Visitors to Deutsche Wohnen group
  3. Tenants
  4. Propsective Tenants
  5. Applicants for Employment
  6. Service Providers, Business Partners and their Employees
  7. Potential Buyers and Buyers of Real Estate and/or their Employees
  8. Potential Sellers and Sellers of Real Estate and/or their Employees
  9. General Information and Rights of Data Subjects

1. Website Visitors

1.1 Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin, Germany is responsible for the processing of data during the use of the website. You may contact us by writing to us at the above address or via our contact form at any time.

1.2 Server log data
Our web server processes a range of data for each request, which your browser automatically transmits to our web server. This includes the IP address allocated to your device, the date and time of the request, the time zone, the specific page or file accessed, the http status code and the data quantities transmitted; in addition, the website from which your request originated, the browser used, the operating system of your device and the language used. The web server uses these data to make the contents of this website available in the best possible way on your device.

1.3 Web analysis
We use the Matomo (formerly Piwik) software for needs-based design of the website. Matomo saves a small text file (“cookie”) on your device to enable us to analyse your visitor behaviour with a pseudonym. For this purpose, Matomo uses various data that your browser transmits automatically. Your IP address is only processed in an anonymous form. The data collected with Matomo are not used to identify the visitors to the website personally. In addition, they are also not combined with other data in order to identify the visitors.
You may prevent the storage of cookies by using appropriate settings in your browser or reject the analysis of your usage behaviour:

1.4 Social media plug-ins
You have the option of sharing and commenting on website contents via various social networks. You may use plug-ins or widgets from the providers of each of these services for this purpose. The provider of this functionality is always the relevant social network. The terms of use and privacy policies of the respective social network alone will apply to their use. We have set the plug-ins and widgets as inactive and only process the data of visitors when they activate the specific functionality. Please note that many of the social networks transmit your personal data to the USA and other third countries upon activation. These third countries are considered insecure with regard to data protection law. We have no influence on the type and scope of data processing performed by the respective social networks.

1.5 The purpose of the data processing is the online presentation of the group of companies and communication with applicants, interested parties, tenants and business partners. The purpose of the analysis of user behaviour on the website is the needs-oriented design of the website.

1.6 The legal basis for the processing during the use of the website is Article 6(1)(b) GDPR (user agreement for the website). The legal basis for the analysis of user behaviour is Article 6(1)(f) GDPR (justified interest, specifically the needs-oriented design of the website).

1.7 Log and communications data are not passed on to third parties except under special circumstances. In the event of the suspicion of a crime or in investigative proceedings, data may be transmitted to the police and the public prosecutor’s office. We use processors by means of service agreements to perform services, in particular to provide, maintain and support IT systems.

1.8 IP addresses are anonymized at the latest after 24 hours. Pseudonymous usage data are deleted in each case after three months. Communication content is deleted after six calendar years.

1.9 Use of the website without disclosure of personal data such as the IP address is not possible. Communication via the website without providing data is not possible. Use of the website is also possible if the pseudonymous usage analysis has been rejected.

2. Visitors to Deutsche Wohnen group

2.1 The Deutsche Wohnen group company that you access is responsible for the processing of data in each case. Please find the contact information in the invitation or appointment. In case of questions, you may reach us by telephone via the Central Service Center or via the Deutsche Wohnen group contact form.

2.2 The purpose of the data processing is the performance of the visit with safeguarding of access control. If there is video monitoring on/in rental or administrative buildings, the purposes are ensuring compliance with house rules, as well as the discovery and prosecution of criminal acts and the enforcement of claims under civil law. No change in this purpose is planned.

2.3 The legal basis for the processing is Article 6(1)(f) GDPR (justified interest, specifically ensuring compliance with house rules). If there is video monitoring on/in rental or administrative buildings, the legal basis is Article 6(1)(f) GDPR (ensuring compliance with house rules, as well as discovery and prosecution of criminal acts).

2.4 Visitor data will not be passed on to third parties except under special circumstances. In case of the suspicion of a criminal act or during investigation procedures, data may be transmitted to the police and the public prosecutor’s office. We also use processors by means of service agreements to perform services, in particular to provide, maintain and support IT systems.

2.5 In case of the return of the access card or key, the data will be deleted automatically. Log data will be deleted after at least one year at the latest.

2.6 Collection of the data is necessary for ensuring compliance with house rules and the monitoring of the visitors. Without the information, the building may not be accessed.

3. Tenants

3.1 The Deutsche Wohnen group company listed in the relevant lease agreement is responsible for the processing of data. Please find the contact details in the lease agreement. If you have any questions, please contact your landlord either by telephone via the Central Service Center or using the Deutsche Wohnen group contact form.

3.2 We process your data for the purposes of performing the lease and for administration, ongoing maintenance, and development for the real estate properties. If you order our newsletter for tenants, we will also process your email address for this purpose. If there is video monitoring at rental or administrative buildings, the purpose of processing is ensuring compliance with house rules, as well as the discovery and prosecution of criminal acts. No change in these purposes is planned.

3.3 The legal bases for processing are Article 6(1)(b) GDPR (lease agreement) and Article 6(1)(c) GDPR (legal obligations). Upon move-in tenant data is transferred to the local primary energy utility based on Article 6(1)(f) GDPR (justified interest, specifically the interest of the primary utility to know its potential customer by law). In case of reviewing, asserting or rejecting claims, the legal basis will be Article 6(1)(f) GDPR (justified interest, specifically asserting or defending claims). With respect to internal quality assurance, the legal basis is Article 6(1)(f) GDPR (justified interest, specifically quality assurance for internal processes). We will send you our newsletter on the basis of your consent (Art. 6(1)(a) GDPR). If there is video monitoring at rental or administrative buildings, the legal basis is Article 6(1)(f) GDPR (ensuring compliance with house rules, as well as the discovery and prosecution of criminal acts).

3.4 Recipients of data may include banks for the processing of payments. Public authorities and offices may receive data within the scope of their duties, insofar as we are obligated or entitled to transmit data. Upon move-in tenant data (name, address) is transferred to the local primary energy utility. In addition, in individual cases data may be transmitted to collection service providers, lawyers and courts. In case of suspicion of a criminal act or in investigative proceedings, data may be sent to the police and the public prosecutor’s office. We also use processors by means of service agreements to perform services, in particular to provide, maintain and support IT systems, as well as for the reading of meters to determine subsidiary costs.

3.5 All contractual data and data relevant to accounting are stored for 10 calendar years in accordance with the storage periods under tax and commercial law. Legal title documents are stored for 30 calendar years unless the receivable is paid off prior. Recordings from video monitoring equipment are deleted on a regular basis after seven days at the latest.

3.6 The provision of data is obligatory for tenants both legally and contractually. Without provision of data, no lease may be established and carried out.

4. Prospective Tenants

4.1 The Deutsche Wohnen group company stated as the landlord is responsible for the processing of data within an application for a specific apartment. Please find the contact data in the synopsis. Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin, Germany is responsible for the processing of data as part of the general administration of prospective tenants. If you have any questions, please contact your landlord either by telephone via the Central Service Center or using the Deutsche Wohnen group contact form.

4.2 We process your data for the purpose of offering appropriate properties and entering into a lease. Immediately prior to the conclusion of the lease agreement, we perform a credit check. No change in this purpose is planned.

4.3 The legal basis for processing is Article 6(1)(b) GDPR (precontractual measure for the lease agreement). The credit check is performed on the basis of Article 6(1)(f) GDPR (justified interest, specifically checking of the creditworthiness of contractual partners).

4.4 In case of a credit enquiry, Schufa Holding AG will obtain identification data from you (name, date of birth and current address). We also use processors by means of service agreements to perform services, in particular to provide, maintain and support IT systems.

4.5 Apartment requests will automatically be deleted one month after the last activity, specific application data and credit information will be deleted four months after the leasing of the apartment.

4.6 The provision of data is obligatory for tenants both legally and contractually. Without provision of data, no offers may be made and no lease may be established.

4.7 We receive credit information from Schufa Holding AG.

5. Applicants for Employment

5.1 The specific Deutsche Wohnen group company to which you are applying is responsible for data processing. Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin, Germany is responsible for the processing of data of unsolicited applications. Please send any questions to the Human Resources department. You may also contact us by email at bewerbung@deutsche-wohnen.com.

5.2 The purpose of data processing is to select applicants for an employment relationship. No change in this purpose is planned.

5.3 The legal basis is Section 26 BDSG-2017 (New German Federal Data Protection Act) in conjunction with Art. 6(1)(b) (initiation of the employment contract) and Art. 88 GDPR. We process voluntary information that you provide as part of your application on the basis of Section 26 BDSG-2017 in conjunction with Art. 6(1)(a) (consent) and Art. 88 GDPR. If you are also interested in information about other positions, the legal basis is Section 26 BDSG-2017 in conjunction with Art. 6(1)(a) (consent) and Art. 88 GDPR.

5.4 Applicant data are passed on internally to the responsible decision-making employees. Information will be passed on to other affiliated companies within Deutsche Wohnen group unless you object to the transmission of such information. We also employ service providers for order processing to perform services, in particular to provide, maintain and support IT systems.

5.5 The data are made anonymous six months after the end of the application process. If an applicant is also interested in other positions, the data will remain stored for up to 24 months. You may also apply to have your data deleted prior to the expiry of any of the aforementioned deadlines.

5.6 The provision of personal data is necessary to review the application and a possible subsequent conclusion of an employment contract. Without the provision of personal data, applications may not be considered. The application may, however, still be processed without providing the data marked as voluntary.

6. Service Providers, Business Partners and their Employees

6.1 The Deutsche Wohnen group company with which the contractual relationship exists is responsible for data processing. Please find the contact data in the contract or order. If you have any questions, contact your landlord either by telephone via the Central Service Center or using the Deutsche Wohnen group contact form.

6.2 The purpose of processing is the preparation and performance of the sale of real estate to the buyer.

6.3 The legal bases for processing are in case of contracts with natural persons Article 6(1)(b) GDPR (purchase contract), in case of contracts with legal entities Article 6(1)(f) GDPR (justified interest, specifically communication with contact persons relevant to the contract), as well as always Article 6(1)(c) GDPR (legal obligations, in particular provisions of tax and commercial floor). When checking, asserting or rejecting claims, the legal basis is Article 6(1)(f) GDPR (justified interest, specifically asserting or defending claims).

6.4 Contact and contract data may be transmitted to other service providers, business partners as well as public offices and authorities, insofar as this is necessary for the performance of the contract or order. We also use processors to perform services, in particular providing, maintaining and supporting IT systems.

6.5 Data about contractual partners and service providers are deleted 10 calendar years after the end of the contract or order.

6.6 Processing of the contact data at service providers and business partners is necessary in order to perform the contract or order. If the data are not provided, communication during performance may be significantly impaired.

7. Potential Buyers and Buyers of Real Estate and /or their Employees

7.1 The Deutsche Wohnen group company from which the real estate is to be acquired or whose shares are to be bought is responsible for data processing. Please find the contact information in the expose. If you have any questions, contact us either by telephone via the Central Service Center or using the Deutsche Wohnen group contact form.

7.2 The purpose of processing of the buyer data or potential buyer data is the preparation, monitoring and performance of purchase contracts.

7.3 The legal bases for processing are, in case of contracts with natural persons, Article 6(1)(b) GDPR (purchase contract), in case of contracts with legal entities Article 6(1)(f) GDPR (justified interest, specifically communication with contract-relevant contact persons) as well as always Article 6(1)(c) GDPR (legal obligations, in particular provisions under tax and commercial law). With respect to checking, asserting or rejecting claims, the legal basis is Article 6(1)(f) GDPR (justified interest, specifically asserting or defending claims).

7.4 Data on potential buyers and buyers may be transmitted to service providers, business partners as well as public offices and authorities, insofar as this is necessary for the performance of the purchase contract. We also use processors to perform services, in particular providing, maintaining and supporting IT systems.

7.5 Data about potential buyers are deleted 36 months after the last reservation, buyer data are deleted 30 calendar years after the purchase and transcription.

7.6 The processing of buyer data or potential buyer data is necessary for the preparation and performance of the purchase contract. If the data are not provided, no purchase contract may be entered into and no conveyance of purchase properties may take place.

8. Potential Sellers and Sellers of Real Estate and/or their Employees

8.1 Deutsche Wohnen Corporate Real Estate GmbH, Mecklenburgische Str. 57, 14197 Berlin, Germany is responsible for processing. If you have any questions, please contact us either by telephone via the Central Service Center or using the Deutsche Wohnen group contact form.

8.2 The purpose of the processing of provider or seller data is the preparation, control and performance of purchase contracts.

8.3 The legal bases for processing are, in case of contracts with natural persons, Article 6(1)(b) GDPR (purchase contract), in case of contracts with legal entities Article 6(1)(f) GDPR (justified interest, specifically communication with contract-relevant contact persons) as well as always Article 6(1)(c) GDPR (legal obligations, in particular provisions under tax and commercial law). When checking, asserting or rejecting claims, the legal basis is Article 6(1)(f) GDPR (justified interest, specifically asserting or defending claims).

8.4 Data from potential sellers and sellers may be transmitted to further service providers, business partners as well as public offices and authorities, insofar as this is necessary for the conclusion or performance of the purchase agreement. We also use processors by means of service agreements to perform services, in particular to provide, maintain and support IT systems. Affiliated group companies will also be used within order processing.

8.5 Upon termination of negotiations, any tenant data provided will be deleted within four weeks, provider data after 6 calendar years. In case of purchase, data room data will be deleted after 3 calendar years, seller data after 30 calendar years.

8.6 The processing of seller data or data about providers is necessary for the preparation and performance of the purchase agreement. If the data are not made available, no purchase agreement may be entered into.

9. General Information and Rights of the Data Subjects

9.1 There will be no transmission of data to third countries.

9.2 We do not use any automated decisions on individual cases.

9.3 You have the right to request information at any time about all your personal data that we process.

9.4 If your personal data are inaccurate or incomplete, you have the right to correction and amendment.

9.5 You may request the deletion of your personal data at any time, unless we are legally obligated or entitled to process your data further.

9.6 In case of legal requirements, you may request a limitation on the processing of your personal data

9.7 You have the right to object to processing if the data processing is performed for the purposes of direct advertising or profiling. If processing is performed as a result of the balancing of interests, you may object to the processing stating reasons arising from your particular situation.

9.8 Where data processing is performed on the basis of your consent or as part of a contract, you have the right to transfer the data provided by you, unless the rights and freedoms of other persons are impaired.

9.9 Where we process your data on the basis of a declaration of consent, you have the right to revoke this consent at any time with effect for the future. Any processing performed prior to revocation will remain unaffected by the revocation.

9.10 In addition, you have the right to file a complaint to a data protection supervisory authority at any time if you are of the opinion that data processing has occurred in breach of an applicable law.

Last updated 6 April 2018